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Privacy Policy

A legal disclaimer

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. While we strive to ensure that the information provided is accurate and up to date, Dr Dungarwalla makes no guarantees regarding the completeness, accuracy, or suitability of the contents of this policy for your specific circumstances.

By using this website, you acknowledge that you understand and agree to the terms outlined in this Privacy Policy. We reserve the right to update or amend this policy at any time, without prior notice. It is your responsibility to review this policy periodically for any changes.

This Privacy Policy is subject to the applicable laws and regulations of Kenya, and any disputes arising from its use shall fall under the jurisdiction of the relevant courts in Kenya.

Privacy Policy

At Heart and Lung Diagnostic Centre and Mombasa Laparoscopic and Fertility Centre, we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the Kenya Data Protection Act, 2019. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our medical services.

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1. Information We Collect

We may collect the following types of personal data:

  • Full name, phone number, email address

  • Demographic information such as age and gender

  • Medical or health-related information (only when you provide it voluntarily via our forms or consultations)

  • Website usage data including IP address, device type, and browser via cookies


2. How We Use Your Information

We use your personal information to:

  • Respond to inquiries or appointment bookings

  • Provide medical services and follow-up care

  • Send updates or health-related information, where you have consented

  • Improve our website’s functionality and user experience

We only use your medical data with your express consent and in line with ethical and legal requirements in Kenya.
 

3. Sharing of Information

We do not sell or rent your personal data to third parties.

We may share your information with:

  • Licensed healthcare professionals involved in your care (with consent)

  • Law enforcement or regulatory authorities when required by law
     

4. Your Rights

Under the Kenya Data Protection Act (2019), you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or outdated information

  • Request deletion of your data, where applicable

  • Withdraw your consent at any time
     

5. Security Measures

We implement appropriate technical and organisational measures to safeguard your information against loss, misuse, or unauthorised access. However, no data transmission over the internet is completely secure.
 

6. Cookies and Tracking

Our website uses cookies to understand how visitors interact with the site and improve functionality. You can modify your browser settings to control cookie usage.
 

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

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